Privacy Policy

Last updated: 04.11.2024

At Atelier Paw, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our pet products.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, billing address, and shipping address when you place an order.
• Payment Information: Payment details processed securely through our payment provider.
• Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your orders and provide customer support.
• To send you promotional materials, if you have opted in to receive them.
• To improve our website and services based on your feedback and usage patterns.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website and conducting our business, such as payment processors and shipping companies.
• Legal Compliance: If required by law or to protect our rights, we may disclose your information to authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of our site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access your personal data.
• Request the correction of inaccurate data.
• Request the deletion of your personal data.
• Object to the processing of your personal data for direct marketing purposes. To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: hello@atelierpaw.co.uk
• Phone: +44 0 7768 809981

Thank you for choosing Atelier Paw!